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Agora, Inc. Reports Third Quarter 2025 Financial Results

SANTA CLARA, Calif., Nov. 19, 2025 (GLOBE NEWSWIRE) -- Agora, Inc. (NASDAQ: API) (the “Company”), a pioneer and leader in conversational AI and real-time engagement technology, today announced its unaudited financial results for the third quarter ended September 30, 2025.

“We’re pleased to report our fourth consecutive quarter of GAAP profitability in Q3, supported by double-digit revenue growth and expanding margins,” said Tony Zhao, Founder, Chairman, and CEO of Agora, Inc. “Our core real-time engagement platform-as-a-service business is rebounding strongly and is on track to deliver its first full-year revenue growth since the pandemic—providing a stable, profitable foundation for the company. At the same time, we’re significantly increasing our investment in conversational AI. Recent product launches—including Conversational AI Engine 2.0 and Conversational AI Studio—are designed to help developers build more natural, human-like voice agents with greater ease. Early adoption from customers worldwide is encouraging, and our pipeline of use cases and prospects continues to grow heading into next year.”

Third Quarter 2025 Highlights

  • Total revenues for the quarter were $35.4 million, an increase of 12.0% from $31.6 million in the third quarter of 2024.
    • Agora: $18.2 million for the quarter, an increase of 15.9% from $15.7 million in the third quarter of 2024.
    • Shengwang: RMB122.4 million ($17.2 million) for the quarter, an increase of 8.4% from RMB112.9 million ($15.9 million) in the third quarter of 2024.
  • Active Customers
    • Agora: 1,968 as of September 30, 2025, an increase of 11.7% from 1,762 as of September 30, 2024.
    • Shengwang: 1,976 as of September 30, 2025, an increase of 0.4% from 1,969 as of September 30, 2024.
  • Dollar-Based Net Retention Rate
    • Agora: 108% for the trailing 12-month period ended September 30, 2025.
    • Shengwang: 90% for the trailing 12-month period ended September 30, 2025.
  • Net income for the quarter was $2.7 million, compared to net loss of $24.2 million in the third quarter of 2024.
  • Total cash, cash equivalents, bank deposits and financial products issued by banks as of September 30, 2025 was $374.3 million.
  • Net cash provided by operating activities for the quarter was $0.7 million, compared to net cash used in operating activities of $4.6 million in the third quarter of 2024.

Third Quarter 2025 Financial Results

Revenues
Total revenues were $35.4 million in the third quarter of 2025, an increase of 12.0% from $31.6 million in the same period last year. Revenues of Agora were $18.2 million in the third quarter of 2025, an increase of 15.9% from $15.7 million in the same period last year, primarily due to our business expansion and usage growth in sectors such as live shopping. Revenues of Shengwang were RMB122.4 million ($17.2 million) in the third quarter of 2025, an increase of 8.4% from RMB112.9 million ($15.9 million) in the same period last year, primarily due to increase in revenues from certain sectors such as social and entertainment and Internet of Things.

Cost of Revenues
Cost of revenues was $12.0 million in the third quarter of 2025, an increase of 14.4% from $10.5 million in the same period last year, primarily due to the increase in bandwidth usage and co-location costs.

Gross Profit and Gross Margin
Gross profit was $23.3 million in the third quarter of 2025, an increase of 10.8% from $21.0 million in the same period last year. Gross margin was 66.0% in the third quarter of 2025, a decrease of 0.7% from 66.7% in the same period last year, mainly due to product mix change.

Operating Expenses
Operating expenses were $25.3 million in the third quarter of 2025, a decrease of 44.8% from $45.9 million in the same period last year.

  • Research and development expenses were $13.8 million in the third quarter of 2025, a decrease of 52.8% from $29.3 million in the same period last year, primarily due to a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $10.8 million in the third quarter of 2024 to $0.7 million in the third quarter of 2025.
  • Sales and marketing expenses were $6.5 million in the third quarter of 2025, a decrease of 5.6% from $6.9 million in the same period last year, primarily due to a decrease in personnel costs as the Company optimized its global workforce.
  • General and administrative expenses were $5.0 million in the third quarter of 2025, a decrease of 48.4% from $9.7 million in the same period last year, primarily due to a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $2.6 million in the third quarter of 2024 to $0.3 million in the third quarter of 2025.

Loss from Operations
Loss from operations was $1.6 million in the third quarter of 2025, compared to $24.7 million in the same period last year.

Interest Income
Interest income was $3.9 million in the third quarter of 2025, flat compared to the same period last year.

Investment (Loss) Income
Investment loss was $0.3 million in the third quarter of 2025, compared to investment income of $0.8 million in the same period last year, primarily due to the impairment losses of $2.5 million on an investment in certain private company, which was offset partially by the increase in fair value of an equity investment of $1.9 million in the third quarter of 2025, whereas there were no material transactions in the same period last year.

Net Income (Loss)
Net income was $2.7 million in the third quarter of 2025, compared to net loss of $24.2 million in the same period last year.

Net Income (Loss) per American Depositary Share attributable to Ordinary Shareholders
Basic and diluted net income per American Depositary Share (“ADS”)1 attributable to ordinary shareholders was $0.03 in the third quarter of 2025, compared to basic and diluted net loss per ADS of $0.26 in the same period last year.

Share Repurchase Program

During the three months ended September 30, 2025, the Company repurchased approximately 5.2 million of its Class A ordinary shares (equivalent to approximately 1.3 million ADSs) for approximately US$4.8 million under its share repurchase program, representing 2.4% of its US$200 million share repurchase program.

As of September 30, 2025, the Company had repurchased approximately 150.1 million of its Class A ordinary shares (equivalent to approximately 37.5 million ADSs) for approximately US$132.1 million under its share repurchase program, representing 66.0% of its US$200 million share repurchase program.

As of September 30, 2025, the Company had 359.3 million ordinary shares (equivalent to approximately 89.8 million ADSs) outstanding, compared to 449.8 million ordinary shares (equivalent to approximately 112.5 million ADSs) outstanding as of January 31, 2022 before the share repurchase program commenced.

The current share repurchase program will expire at the end of February 2026.

Financial Outlook

Based on currently available information, the Company expects total revenues for the fourth quarter of 2025 to be between $37 million and $38 million, representing year-over-year growth of 7.2% to 10.1%. This outlook reflects the Company's current and preliminary views on the market and operational conditions, which are subject to change.

Earnings Call

The Company will host a conference call to discuss the financial results at 5 p.m. Pacific Time / 8 p.m. Eastern Time on November 19, 2025. Details for the conference call are as follows:
Event title: Agora, Inc. 3Q 2025 Financial Results
The call will be available at https://edge.media-server.com/mmc/p/md2g2hph
Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may register for the call with the link below.
https://register-conf.media-server.com/register/BI18c8512affb74b59844ce871bc87edde
Please visit the Company’s investor relations website at https://investor.agora.io on November 19, 2025 to view the earnings release and accompanying slides prior to the conference call.

Operating Metrics

The Company also uses other operating metrics included in this press release and defined below to assess the performance of its business.

Active Customers

An active customer at the end of any period is defined as an organization or individual developer from which the Company generated more than $100 of revenue during the preceding 12 months, excluding customers from Easemob. Customers are counted based on unique customer account identifiers. Generally, one software application uses the same customer account identifier throughout its life cycle while one account may be used for multiple applications.

Dollar-Based Net Retention Rate

Dollar-Based Net Retention Rate is calculated for a trailing 12-month period by first identifying all customers in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. As the vast majority of revenue generated from Agora’s customers is denominated in U.S. dollars, while the vast majority of revenue generated from Shengwang’s customers is denominated in Renminbi, Dollar-Based Net Retention Rate is calculated in U.S. dollars for Agora and in Renminbi for Shengwang, which has substantially removed the impact of foreign currency translations. Shengwang excluded the revenues from certain end-of-sale products. The Company believes Dollar-Based Net Retention Rate facilitates operating performance comparisons on a period-to-period basis.

Safe Harbor Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical or current fact included in this press release are forward-looking statements, including but not limited to statements regarding the Company’s financial outlook, beliefs and expectations. Forward-looking statements include statements containing words such as “expect,” “anticipate,” “believe,” “project,” “will” and similar expressions intended to identify forward-looking statements. Among other things, the Financial Outlook in this announcement contain forward-looking statements. These forward-looking statements are based on the Company’s current expectations and involve risks and uncertainties. The Company’s actual results and the timing of events could differ materially from those anticipated in such forward-looking statements as a result of these risks and uncertainties, which include, without limitation, risks related to the growth of the RTE-PaaS market; the Company’s ability to manage its growth and expand its operations; the Company’s ability to attract new developers and convert them into customers; the Company’s ability to retain existing customers and expand their usage of its platform and products; the Company’s ability to drive popularity of existing use cases and enable new use cases, including through quality enhancements and introduction of new products, features and functionalities; the Company’s fluctuating operating results; competition; the effect of broader technological and market trends on the Company’s business and prospects; general economic conditions and their impact on customer and end-user demand; and other risks and uncertainties included elsewhere in the Company’s filings with the Securities and Exchange Commission (“SEC”), including, without limitation, the final prospectus related to the IPO filed with the SEC on June 26, 2020. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. All forward-looking statements are qualified in their entirety by this cautionary statement, and the Company undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date hereof.

About Agora, Inc.

Agora, Inc. is the holding company of two independent businesses, Agora and Shengwang.

Headquartered in Santa Clara, California, Agora is a pioneer and global leader in conversational AI and Real-Time Engagement Platform-as-a-Service (PaaS), providing developers with simple, flexible, and powerful application programming interfaces, or APIs, to embed real-time conversational AI, video, voice, chat and interactive streaming into their applications.

Headquartered in Shanghai, China, Shengwang is a pioneer and leading conversational AI and Real-Time Engagement PaaS provider in the China market.

For more information on Agora, please visit: www.agora.io
For more information on Shengwang, please visit: www.shengwang.cn

       
Agora, Inc.
Condensed Consolidated Balance Sheets
(Unaudited, in US$ thousands)
       
  As of   As of
  September 30,   December 31,
  2025
  2024
Assets      
Current assets:      
Cash and cash equivalents 79,781     27,083  
Short-term bank deposits 40,500     168,327  
Short-term financial products issued by banks 45,000     71,464  
Short-term investments 4,632     2,787  
Restricted cash 200     3,745  
Accounts receivable, net 24,857     30,952  
Prepayments and other current assets 14,803     22,593  
Contract assets 122     1,099  
Held-for-sale assets 831     -  
Total current assets 210,726     328,050  
Property and equipment, net 3,921     4,680  
Construction in progress in relation to the headquarters project 72,745     44,486  
Operating lease right-of-use assets 2,574     3,866  
Intangible assets 222     611  
Long-term bank deposits 189,001     35,500  
Long-term financial products issued by banks 20,000     61,400  
Long-term investments 29,405     40,710  
Land use right, net 160,704     161,395  
Other non-current assets 20,806     18,956  
Total assets 710,104     699,654  
Liabilities and shareholders’ equity      
Current liabilities:      
Accounts payable 10,611     12,965  
Advances from customers 7,695     8,738  
Taxes payable 1,182     2,210  
Current operating lease liabilities 1,836     1,749  
Payables for construction costs 13,283     12,834  
Accrued expenses and other current liabilities 13,978     19,839  
Total current liabilities 48,585     58,335  
Long-term payable 5     1  
Long-term operating lease liabilities 723     1,922  
Deferred tax liabilities 31     92  
Long-term borrowings in relation to the headquarters project 73,703     46,469  
Advance in relation to the headquarters project 20,409     20,174  
Total liabilities 143,456     126,993  
Shareholders’ equity:      
Class A ordinary shares 39     39  
Class B ordinary shares 8     8  
Additional paid-in-capital 1,145,259     1,144,238  
Treasury shares, at cost (85,673)     (72,739)  
Accumulated other comprehensive loss (10,967)     (12,257)  
Accumulated deficit (482,018)     (486,628)  
Total shareholders’ equity 566,648     572,661  
Total liabilities and shareholders’ equity 710,104     699,654  
           


Agora, Inc.
Condensed Consolidated Statements of Comprehensive Income
(Unaudited, in US$ thousands, except share and per ADS amounts)
       
  Three Month Ended   Nine Month Ended
  September 30,   September 30,
  2025     2024     2025     2024  
Real-time engagement service revenues 34,783     30,356     101,172     95,716  
Real-time engagement on-premise solution and other revenues 591     1,217     1,730     3,087  
Total revenues 35,374     31,573     102,902     98,803  
Cost of revenues 12,042     10,524     34,066     36,304  
Gross profit 23,332     21,049     68,836     62,499  
Operating expenses:            
Research and development 13,817     29,271     41,811     65,551  
Sales and marketing 6,473     6,860     19,229     19,944  
General and administrative 5,029     9,741     17,306     26,349  
Total operating expenses 25,319     45,872     78,346     111,844  
Other operating income 377     134     1,079     914  
Loss from operations (1,610)     (24,689)     (8,431)     (48,431)  
Exchange gain 576     43     731     108  
Interest income 3,852     3,924     11,193     13,244  
Interest expense (16)     (86)     (22)     (251)  
Investment (loss) income (348)     839     1,138     (4,033)  
Income (loss) before income taxes 2,454     (19,969)     4,609     (39,363)  
Income taxes (107)     -     (191)     (149)  
Income (loss) from equity in affiliates 394     (4,211)     192     (3,373)  
Net income (loss) 2,741     (24,180)     4,610     (42,885)  
Net income (loss) attributable to ordinary shareholders 2,741     (24,180)     4,610     (42,885)  
Other comprehensive income (loss):            
Foreign currency translation adjustments 1,615     3,197     1,290     2,119  
Total comprehensive income (loss) attributable to ordinary shareholders 4,356     (20,983)     5,900     (40,766)  
             
Net income (loss) per ADS attributable to ordinary shareholders, basic and diluted            
Basic 0.03     (0.26)     0.05     (0.46)  
Diluted 0.03     (0.26)     0.05     (0.46)  
Weighted-average shares used in computing net income (loss) per ADS attributable to ordinary shareholders, basic and diluted            
Basic 365,742,857     371,733,050     371,041,046     372,336,342  
Diluted 395,328,829     371,733,050     407,699,601     372,336,342  
             
Share-based compensation expenses included in:            
Cost of revenues 15     31     91     184  
Research and development expenses 744     10,776     3,081     15,886  
Sales and marketing expenses 227     241     651     838  
General and administrative expenses 288     2,599     929     4,332  
                       


Agora, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited, in US$ thousands)
       
  Three Month Ended   Nine Month Ended
  September 30,   September 30,
  2025     2024     2025     2024  
Cash flows from operating activities:              
Net income (loss) 2,741     (24,180)     4,610     (42,885)  
Adjustments to reconcile net income (loss) to net cash used in operating activities:              
Share-based compensation expenses 1,274     13,647     4,752     21,240  
Allowance for current expected credit losses 851     2,415     3,867     7,263  
Depreciation of property and equipment 477     788     1,593     2,726  
Amortization of intangible assets 130     131     389     533  
Amortization of land use right 855     856     2,552     2,572  
Deferred tax expense (20)     (20)     (61)     (82)  
Amortization of right-of-use asset and interest on lease liabilities 527     687     1,605     2,035  
Investment loss (income) 348     (839)     (1,138)     4,033  
(Income) loss from equity in affiliates (394)     4,211     (192)     3,373  
Loss on disposal of property and equipment 2     1     4     16  
Changes in assets and liabilities, net of effect of acquisition:              
Accounts receivable 886     (1,627)     2,413     (9,418)  
Contract assets -     (38)     978     (67)  
Prepayments and other current assets (4,951)     347     10,340     (12,129)  
Other non-current assets (905)     (472)     (4,329)     6,668  
Accounts payable (1,255)     (2,531)     (2,065)     2,042  
Advances from customers (468)     (41)     (1,113)     316  
Taxes payable (48)     107     (1,039)     761  
Operating lease liabilities (340)     (677)     (1,499)     (2,319)  
Deferred income 63     256     175     62  
Accrued expenses and other liabilities 958     2,357     (3,887)     (5,404)  
Net cash provided by (used in) operating activities 731     (4,622)     17,955     (18,664)  
Cash flows from investing activities:              
Purchase of property and equipment (413)     (1,333)     (1,285)     (2,297)  
Purchase of short-term bank deposits (15,422)     -     (50,928)     (43,100)  
Purchase of short-term financial products issued by banks (50,000)     (50,300)     (65,348)     (70,391)  
Proceeds from maturity of short-term bank deposits 20,854     37,000     199,256     111,241  
Proceeds from maturity of short-term financial products issued by banks 98,353     59,482     134,795     69,511  
Proceeds from sales of short-term investments 240     -     240     -  
Proceeds from dividends of short-term investments 110     -     110     -  
Purchase of long-term bank deposits (11,000)     (10,500)     (174,001)     (20,500)  
Purchase of long-term financial products issued by banks -     (32,000)     -     (41,400)  
Purchase of long-term investments -     (562)     -     (562)  
Purchase of construction in progress for the headquarters project (12,295)     (10,918)     (26,048)     (21,895)  
Disposal of property and equipment 3     2     34     58  
Cash received from disposal of long-term investments -     28     -     155  
Refundable deposit received in relation to disposal of subsidiaries -     -     4,410     -  
Net cash provided by (used in) investing activities 30,430     (9,101)     21,235     (19,180)  
Cash flows from financing activities:              
Proceeds from long-term borrowings 12,369     11,123     26,503     22,177  
Proceeds from exercise of employees’ share options 58     175     535     550  
Deposit received in relation to headquarters project -     -     -     19,280  
Repurchase of Class A ordinary shares (4,746)     (3,913)     (16,850)     (9,667)  
Net cash provided by financing activities 7,681     7,385     10,188     32,340  
Effect of foreign exchange rate changes on cash, cash equivalents and restricted cash 612     819     (225)     678  
Net increase (decrease) in cash, cash equivalents and restricted cash 39,454     (5,519)     49,153     (4,826)  
Cash, cash equivalents and restricted cash at beginning of period * 40,527     37,867     30,828     37,174  
Cash, cash equivalents and restricted cash at end of period ** 79,981     32,348     79,981     32,348  
Supplemental disclosure of cash flow information:              
Income taxes paid 102     24     175     133  
Cash payments included in the measurement of operating lease liabilities 340     677     1,499     2,319  
Right-of-use assets obtained in exchange for operating lease obligations 3     1,812     90     2,325  
Non-cash financing and investing activities:              
Proceeds receivable from exercise of employees’ share options 35     328     35     328  
Proceeds receivable from sales of short-term investments 35     -     35     -  
Proceeds receivable for disposal -     -     2,909     -  
Payables for property and equipment 11     33     11     33  
Payables for construction in progress in relation to the headquarters project 9,839     11,614     13,283     11,614  
Payables for treasury shares, at cost 115     24     115     24  

* includes restricted cash balance
200     280     3,745     280  
** includes restricted cash balance 200     230     200     230  
                       

___________________
One ADS represents four Class A ordinary shares.


Investor Contact:
investor@agora.io

Media Contact:
press@agora.io

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